Last updated: [November 2025]
This Privacy Policy explains how Move With Fai / Words & Contemplations (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit our Website or participate in any of our Services, including yoga, meditation, pranayama, sound sessions and retreats.
We are committed to respecting your privacy and protecting your personal data in accordance with applicable privacy laws.
1. What Information We Collect
1.1 Information You Provide Directly
When you use our Website or book a service, we may collect:
• Name
• Email address
• Phone number
• Billing and payment details (processed securely via third-party platforms)
• Emergency contact information (for retreats)
• Health details relevant to safe participation (injuries, pregnancy, medical considerations)
• Any information you submit through forms, emails, bookings or enquiries
1.2 Information Collected Automatically
When you browse the Website, we may collect:
• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Cookies and usage data
This helps us improve functionality and user experience.
1.3 Sensitive Information
To ensure your safety during sessions, you may voluntarily provide health information.
This data is treated with strict confidentiality and is only used to support safe practice.
We never collect more information than necessary.
2. How We Use Your Information
We use your information to:
• Process bookings and payments
• Provide tailored, safe sessions
• Communicate with you about your bookings
• Send updates or retreat information (with your consent)
• Improve Website performance
• Comply with legal and insurance requirements
• Maintain accurate business records
We do not use your information for any unrelated purpose.
3. How Your Information Is Stored
Your information is stored securely through reputable digital platforms, booking systems and encrypted payment gateways.
We take reasonable steps to ensure data is protected from:
• Unauthorised access
• Loss or theft
• Misuse
• Alteration
Access is limited only to the facilitator and required administrative systems.
4. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes.
We may share limited information only in the following cases:
• Payment processors (to complete transactions)
• Retreat venues or providers (only necessary logistical or safety information)
• Legal obligations (if required by law, insurance or duty of care)
• Emergency situations where your safety is at risk
All third-party providers are required to handle data securely.
5. Your Rights
You have the right to:
• Access your personal information
• Ask for corrections or updates
• Request deletion of your information
• Withdraw consent for email communications
• Request a copy of the information we hold about you
To exercise any of these rights, contact:
info@faimos.com
6. Cookies & Tracking Technologies
The Website may use cookies to:
• Improve site performance
• Analyse traffic
• Personalise user experience
You can disable cookies in your browser settings, though some features may be affected.
7. Data Retention
We retain your information only for as long as necessary to:
• Provide services
• Meet insurance and legal record-keeping obligations
• Maintain accurate business records
Health-related notes are stored only as long as required for your safety and legal compliance.
8. International Users
If you access the Website from outside Australia/UK, you consent to your data being processed in accordance with this Policy, even if data protection laws in your region differ.
9. Children’s Privacy
This Website and its Services are not directed at individuals under 18.
We do not knowingly collect information from minors.
10. Updates to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be posted on the Website with a new date.
By continuing to use the Website, you agree to the updated Policy.
11. Contact
If you have questions or require further information about this Privacy Policy, please contact:
info@faimos.com